About the role

Head of Technology responsible for platform reliability and internal IT systems at Compass. Leading technology operations to support education communities through smart technology solutions.

Responsibilities

Build and lead a high-performing technology operations team aligned to Compass values.
Coach and develop DevOps, Infrastructure and Release Management roles.
Set clear expectations and foster a culture of quality, accountability and continuous improvement.
Own internal IT systems and platform business-as-usual operations.
Ensure the availability, performance and reliability of the Compass platform.
Act as the escalation point for major incidents and reliability issues.
Own platform infrastructure, architecture and operational resilience.
Reduce technical debt and improve long-term maintainability.
Establish best practice across monitoring, incident, change and release management.
Lead migration initiatives and cloud transformation.
Define and execute a roadmap for cloud adoption, optimisation and cost management.
Ensure infrastructure supports scale, security and compliance.
Own platform and internal IT security and risk management.
Ensure compliance with ISO, PCI DSS and other relevant standards.
Lead audits, security reviews and continuous improvement of controls.
Work closely with Product, Engineering and Support to resolve platform issues efficiently and sustainably.
Provide clear, structured communication during incidents, changes, or major initiatives.
Contribute technical insight to broader business planning and decision making.

**About You **
You’re a calm, capable technology leader who thrives in complex environments and takes pride in building resilient systems and strong teams.
You bring:
Experience working in a technology-led business.
Several years of hands-on technical experience across infrastructure, systems or platform engineering.
A minimum of two years’ people management experience.
A strong background in platform infrastructure, reliability and operations.
Experience leading or contributing significantly to migration initiatives.
Solid knowledge of security and compliance frameworks, including ISO and PCI DSS.
Confidence acting as an escalation point during high-impact incidents.
Excellent written and verbal communication skills.
High standards for quality, with a detail-oriented mindset.
An ambitious, growth-oriented approach and openness to coaching and development.

**What’s in it for you?**
You’ll join a purpose-driven company at a genuinely exciting stage of growth, with the opportunity to make a real impact on education at scale.
What we offer:
A hybrid working environment, with teams spending three days a week in our Melbourne office.
Learning and development opportunities, including a dedicated PD budget.
24/7 access to our Employee Assistance Program (EAP), including face-to-face, phone and live chat support.
A parental leave program for both primary and secondary carers.
A supportive, inclusive culture where your voice is valued and heard.
The chance to grow alongside a fast-moving, ambitious organisation.