Client Service Specialist at hand2mind, responding to customer inquiries and managing order fulfillment for key B2B accounts. Focus on exceptional service and problem - solving in a fast - paced environment.
About the role
- Associate handling Transaction Banking inquiries for clients at CommBank. Supporting clients with needs across a full suite of Transaction Banking products in a dynamic operations team.
Responsibilities
- Manage Transaction Banking queries and needs for clients through calls, emails, and work items
- Handle inquiries across a full suite of Transaction Banking products including Corporate Cards, Corporate Accounts, Transactional Accounts, Payments, and Merchant Services
- Maintain relationships with clients, understanding their needs, industry, and long-term strategies
Requirements
- Some experience working with Transactional Banking products or services or have transferable card, payment, merchant or transactional accounts skills
- Demonstrable experience working with Transactional Banking products (cards, accounts, payments)
- Relevant experience in Operations, or a processing role focussed on accuracy and prioritisation skills.
Benefits
- flexibility to balance where work is done with at least half their time each month connecting in office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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