Contact Center Supervisor leading client support specialists for Nuvei, a fintech company. Managing performance, mentoring staff, and ensuring compliance with processing requirements.
Overseeing call center and software licensing operations at Wind River. Managing support team, handling licensing matters, and optimizing support infrastructure.
Contact Center Executive managing leads generated from digital campaigns for Drevdom, specializing in commercial process optimization. Focused on qualifying opportunities through intensive phone engagement.
Technical Call Center Specialist at Technogym ensuring customer satisfaction. Responsible for resolving customer issues and managing technical support queries.
Contact Center Specialist leveraging customer service skills to assist clients and advisors in a financial planning company. Engaging in multiple service areas while supporting professional development through licensing training.
Join Entel Chile as telephonic advisors providing support for fiber home services. Manage user inquiries and assist with technical support inquiries in Lima.
Contact Centre Representative at TD assisting customers with inquiries and providing solutions. Delivering excellent service during flexible working hours to all clients.
Sales Manager managing a B2C sales team in a call center environment. Leading operations, training, and performance management for driving revenue growth at Point Digital Finance.