Strategy and Operations Lead improving business operations at Scale Microgrids. Leading cross - functional initiatives to enhance decision - making and drive strategic progress.
About the role
- Operations Support at Colonial Electric ensuring smooth operations and customer satisfaction. Supporting operational needs and taking on additional duties as assigned by management.
Responsibilities
- Answer incoming calls
- Respond to pertinent incoming emails across warehouse departments: All emails need to be addressed by close of business each day.
- Issue Management System : Log all issues into the Issue Management System with details. Follow up on each issue and ensure there is a resolution, report resolution to Issue manager.
- Modify invoices based on customer service requests: Correct any customer order address discrepancies. Modify customer delivery times/dates. Same day delivery requests from sales.
- Direct external inquiries to proper department/s Sales/Accounting requests
- Supply trucking companies with the information pertinent with their deliveries to ensure delivery is made.
- Communicate with the returns department pertaining to the availability of inventory for customer orders.
- Coordinate with the Inventory Control, Fleet and Sales teams to ensure that the order has the correct delivery date.
- Point of contact for ensuring that any disruptions whether it's due to holidays, weather, or unexpected delays like mechanical issues are communicated across all relevant groups.
- Additional duties as assigned by management: In addition to all duties mentioned this position primarily focuses on both internal and external customer services but may also be required to undertake additional duties as assigned by management.
- Support special projects or initiatives as directed by management.
- Assist with administrative tasks, including reports and documentation.
- Participate in process improvements or other operational needs.
- Be adaptable to taking on new tasks or responsibilities as the business evolves.
Requirements
- Ability to lift up to 50 lbs.
- Ability to be on your feet for the majority of your shift
- Ability to operate material handling equipment (Training will be provided)
- Basic computer and math skills
- Strong attention to detail
- Critical thinking and problem solving skills are key
- High School Diploma or Equivalent
- Safety: Ensuring the complete physical safety of oneself and one’s co-workers at all times without exception.
- Language Skills: Ability to read and comprehend simple instructions
- Strong communication skills
Benefits
- Medical Insurance - Choose between a traditional PPO and flexible health plan with a tax-free health savings account
- Comprehensive and affordable coverage
- Preventative care covered at 100%
- Dental Benefits - Affordable coverage with annual exams, cleanings and xrays covered at 100% and rollover benefits.
- Vision Benefits - Get yearly eye examinations and buy new lenses, frames, and contacts.
- 401(k) for Comfortable Retirement - Colonial Electric matches 25% of your contributions up to 6% of your annual earnings.
- Life Insurance & AD&D Insurance At Zero Cost - Colonial Electric offers all full-time employees life and accidental death and dismemberment insurance (AD&D) at zero cost to you.
- Paid Time Off - Including vacation, personal time, paid holidays and more.
- Colonial Paid Parental Leave - CPPL offers parents company paid time off to care for the birth or adoption of a child.
- Colonial offers many additional benefits for employees and their families!
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Operations Supervisor coordinating communication and management between teams at Sizewell C. Ensuring smooth operations of the hire yard, spray shop, and fleet while maintaining health and safety compliance.
Merchant Operations Specialist in a global leader of employee engagement benefits. Supporting merchant operations and content management for various platforms and collaborating with internal and external stakeholders.
AVP leading operational transformation initiatives across Latin America through process optimization, standardization, and automation. Partnering with cross - functional teams for scalable operations and continuous improvement.
Lead the Commercial Operations team at Royal Canin, developing procurement and supply chain strategies across North America. Overseeing supplier performance and inventory management for five production sites.
Clients Operations Specialist enhancing operational efficiencies and client experiences within Wellhub's Client Operations team. Engaging with clients and internal teams to ensure high - quality execution and process improvement.
Intern supporting the Digital Transformation Operations team at Daimler Buses in project management. Focus on cyber security, digital initiatives, and data governance among other tasks.
Project Operations Technician coordinating orphan restoration programs for BC Energy Regulator. Ensuring accurate management of program information and data analysis for effective restoration delivery.
Training Operations Coordinator at Jellyfish overseeing scheduling and logistical preparations for training sessions globally. Involved in administrative tasks, client interactions, and process optimizations.
Supervisor of Transportation Operations ensuring timely and safe delivery of goods while managing stakeholder relationships and operational efficiencies.