Senior Director leading the enterprise systems strategy and execution at Collectors. Overseeing ERP, CRM, and IT operations with a focus on innovation and team leadership.
Responsibilities
Lead the NetSuite ERP program end-to-end (migration, integrations, stabilization)
Lead the design, deployment, and integration of all enterprise systems such as HRIS, Salesforce, Customer Support, etc ensuring they are performant, compliant, and aligned with business goals
Drive the vision and roadmap for global IT operations, including network infrastructure, end-user support, SaaS systems administration, identity management, automation, productivity and endpoint security
Oversee third-party relationships for IT infrastructure and enterprise software providers
Manage contracts, SLAs, and IT asset procurement for cost tracking, optimization and innovation
Lead IPO-readiness and public-company controls maturity across enterprise systems, SOX, financial controls, and audit support in partnership with Finance, Security, and external auditors
Lead and empower managers, mentor senior talent, and influence cross-functional leaders to drive organizational alignment and high-impact execution
Lead and champion AI/ML driven initiatives to accelerate innovation and business outcomes
Requirements
10+ years of experience in enterprise systems, IT, or business applications leadership
Proven track record delivering ERP implementations (NetSuite strongly preferred)
Experience leading teams of 20+ across multiple functions (systems engineering, IT support, ERP, business analysis)
Deep expertise in financial systems and back-office integrations
Strong cross-functional leadership—able to partner effectively with Finance, Legal, People, and Operations
Excellent communication skills with the ability to translate technical concepts for executive audiences
Experience with SOX compliance, financial controls, and audit requirements
Strong capability to mentor teams on AI/ML adoption and innovation
Benefits
Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All salaried employees are eligible for flexible time-off
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
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