Project Manager overseeing successful delivery of client - facing projects at FIS. Managing scope, schedule, budget, and quality standards in a hybrid work environment.
About the role
- Senior Project Manager leading multiple delivery streams for complex retail operations at Coles, influencing outcomes in a matrixed environment. Focusing on execution excellence and project success across various technology domains.
Responsibilities
- Take full ownership of project scope, deliverables, and stakeholder expectations, ensuring successful execution.
- Lead and coordinate multiple concurrent delivery streams across functional and technical teams
- Operate effectively within a matrix organisation, influencing outcomes without direct authority
- Drive planning and trade-off decisions to maximise value from aggregate investment
- Partner closely with product, engineering, architecture, operations, and business stakeholders on scope, priority, and scheduling
- Proactively identify, assess, and manage risks, dependencies, and constraints, taking early action to prevent delivery impacts
- Continuously monitor and communicate delivery health and adapt plans in response to changing priorities, emerging risks, and shifting organisational context
- Facilitate informed decision-making by presenting clear options, impacts, and recommendations to senior stakeholders
- Maintain strong delivery governance, cadence, and transparency across all streams
- Ensure delivery outcomes align to strategic objectives, timelines, quality standards, and realised benefits
Requirements
- Minimum 15+ years of IT project management experience, delivering complex projects or programs with multiple interdependent workstreams
- Strong track record working in matrix environments with shared accountability and competing priorities
- Highly developed risk management capability, including scenario planning and mitigation strategies
- Ability to remain effective in ambiguous, fast-changing environments, adjusting approach as context evolves
- Commercial and value-oriented mindset, balancing scope, cost, time, risk, and outcomes
- Exceptional stakeholder engagement and influencing skills at senior levels
- Strong planning, dependency management, and prioritisation expertise
- Comprehensive understanding of IT delivery frameworks, methodologies, and toolsets.
- Technical acumen in IT systems, infrastructure, and hybrid cloud environments.
- Strong leadership qualities, fostering teamwork, accountability, and high performance.
- Ability to manage vendor relationships and ensure effective collaboration and service delivery.
Benefits
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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