Hybrid Senior Program Manager

at Coles Group

• Job title: Senior Program Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Australia

About the role

• Lead a team of Project Managers at Coles Group delivering large-scale operational projects. Oversee initiatives to improve efficiency and customer experience across supermarkets.

Responsibilities

• Lead a team of Project Managers focused on delivering initiatives that make life easier for our store teams and customers.
• Define, plan, and manage projects and programs that deliver sustainable outcomes for our stores.
• Contribute to shaping strategies and setting priorities that support our supermarket operations.
• Provide expert advice to steering committees while ensuring governance, reporting, and control functions are maintained.
• Manage stakeholder communications and lead engagement initiatives across store and support teams.
• Create and monitor detailed project metrics and reporting to track success.

Requirements

• Proven experience leading a diverse team of high-performing professionals
• Extensive experience delivering large-scale operational projects (retail experience highly regarded)
• Strong understanding of supermarket operations, merchandise functions, and inventory management
• A track record of identifying and implementing process improvements that enhance store performance
• Exceptional stakeholder management skills across varied groups
• Ability to interpret data, provide actionable recommendations, and create compelling presentations
• Comfort and expertise in driving change management initiatives

Benefits

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.