QA RCM auditing work of RCM analysts and ensuring service delivery standards. Review call quality issues and participate in process documentation in healthcare quality.
About the role
- PMO Analyst supporting data-driven decisions for project management at Cognia law company. Collaborating with stakeholders on process improvements and project performance reporting.
Responsibilities
- Clean, collect, and analyse project performance data (budget, schedule, scope, resources, risks, etc.) to support portfolio management and reporting.
- Partner with Project Managers and stakeholders to ensure data consistency and integrity across systems
- Monitor, update and track key project metrics progress, risks, issues, and financials, against agreed baselines to support timely reporting and decision-making for internal and BAU projects.
- Support improvements to PMO processes and tools, including opportunities for automation efficiency
- Prepare and maintain various daily, weekly and monthly PMO-related reports.
- Assist in identifying trends, variances, and improvement opportunities within project portfolios, flag and recommend corrective actions to PMO Lead or Project manager.
- Monitor and report on project data to highlight inconsistencies and gaps.
- Support month-end data activities and ensure reports are completed accurately and on time for the business stakeholders.
- Assisting colleagues in following activities:
- Supporting business and team leads in effective project setup, monitoring & closure;
- Generating regular and ad-hoc reports for the business;
- Promptly responding to requests from stakeholders;
Requirements
- Tertiary qualification in Project Management, Business or a related field.
- Project Management Certification advantageous.
- 1-3 years of experience in data analysis, reporting, or supporting PMO/project management activities within a professional or corporate environment.
- Strong analytical skills and confidence working with data to produce insights and reports.
- Strong skills in MS Office (Especially Excel, PowerPoint and Word), experience with reporting dashboards or data visualisation tools (e.g. Power BI), and a working knowledge of AI is advantageous.
- Genuine interest in technology and curiosity about how digital tools, automation, and AI can improve ways of working. Comfortable exploring new systems and using technology to enhance efficiency and accuracy.
- Detail and quality-oriented, organised and analytical with strong data management skills.
- Ability to work independently and collaboratively within a team.
- Strong time-management skills and organisational skills, with the ability to manage multiple priorities.
- Familiarity with basic project management concepts, tools or methodologies (e.g. MS project, Asana or similar) is beneficial
- Good communication skills with excellent written and spoken English.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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