Hybrid Senior Quality Analyst

Posted 1 hour ago

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About the role

  • QA RCM auditing work of RCM analysts and ensuring service delivery standards. Review call quality issues and participate in process documentation in healthcare quality.

Responsibilities

  • Review the work performed by AR Analyst team and document any quality issues.
  • Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality.
  • Always be at the forefront of ethical behavior and never be a bystander.
  • Maintain proper observation and adherence to company policies and procedures.

Requirements

  • Should be Graduate
  • Should have worked as a Quality Controller for AR Analysis for at least one year with medical billing service providers or should have minimum 5 years’ experience as AR Analyst
  • Must have very good knowledge of medical billing and be confident in process knowledge.
  • Experience in the end-to-end Healthcare process for the audit
  • Adapting to new situation challenges whenever required.
  • Adhere to all company policies and procedures.
  • Minimum 1 year of experience as Quality Analyst or having 6+ years of experience as AR Analyst

Benefits

  • Weekends Off
  • High Speed internet connection at home, must be broadband with minimum of 100 MBPS Speed or above
  • Must have power backup to mitigate power outage
  • Participate in developing process documentation.
  • Provide feedback and work with the training team to provide remedial training.

Job title

Senior Quality Analyst

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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