Hourly Store Manager overseeing retail operations and personnel management at Coast Guard Exchange. Enhance customer experience and ensure compliance with safety and training standards while managing a $5M retail activity.
Responsibilities
Management a retail activity with annual sales of under $5M
Responsible for the direction and supervision of all store personnel
Assists customers and resolves complaints
Interviews, hires, trains or directs training of assigned personnel
Encourages and develops employees by coaching, providing adequate training, and opportunities for growth
Assists in developing promotional sales in conjunction with the CSC HQ staff
Oversees competitive price checks and submits to HQ buying staff to change pricing
Works with vendors and the HQ buying staff in executing operations of assigned departments or selections
Ensures store recovery
Supervises vending and warehouse operations
Welcome customers, maintain product knowledge and help with the selection of merchandise
React to all concerns of customers quickly with a sense of importance
Key carrier, opening and closing of the store as required, weekends as scheduled
Review monthly P&L’s with goal of comparing actual figures to plan
Ensure that all policies regarding Loss Prevention are adhered to
Ensure all associates are in compliance with established safety standards and emergency preparedness requirements
Ensure all employees receive Coast Guard required training
Ensure all CG and Federal required posters are displayed prominently in an area visible to all employees
Requirements
Two years experience as a department manager or assistant manager in a retail environment
Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time
P&L analysis experience
Prior retail merchandising experience (preferred)
Bachelor’s degree from an accredited university (preferred)
Current USCG NAF department manager or assistant manager (preferred)
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