Complex Claims Consultant managing complex Aging Services claims for CNA. Supporting business operations by collaborating with Underwriting and internal partners for effective claim resolutions.
Responsibilities
manages an inventory of highly complex commercial claims
ensures exceptional customer service by managing all aspects of the claim
verifies coverage and establishes timely and adequate reserves
leads focused investigation to determine compensability, liability and covered damages
resolves claims by collaborating with internal and external business partners
establishes and manages claim budgets
realizes and addresses subrogation/salvage opportunities
achieves quality standards by appropriately managing each claim
keeps senior leadership informed of significant risks and losses
maintains subject matter expertise and ensures compliance with state/local regulatory requirements
mentors, guides, develops and delivers training to less experienced Claim Professionals
Requirements
Bachelor's Degree or equivalent experience
JD a plus
typically a minimum six years of relevant experience, preferably in claim handling and litigation
prior negotiation experience
must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable
professional designations preferred (e.g. CPCU)
Benefits
comprehensive and competitive benefits package
health insurance
Job title
Complex Claims Consultant – Aging Services, Medical Malpractice
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