Hybrid Business Support Consultant

at AAA

• Job title: Business Support Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $60,902 - $89,752 per year
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Dearborn, United States

About the role

• Business Support Consultant managing project coordination and oversight for ACG. Supporting management with analysis, reporting, and Agile methodologies in a hybrid work environment.

Responsibilities

• Provides support to management in the coordination and oversight of a wide variety of projects and issues, including analyzing statistical data, preparing reports, developing communications, and representing the business line on interdepartmental projects.
• Functions as an advisory resource in the development of business plans and processes and performs research on various subjects, providing analysis and recommendations to managers.
• Assists management in the development of the budget (capital, expense, and staffing) and monitors information to ensure adherence to corporate standards.
• Plans and makes necessary arrangements for meetings and events (location, contracts, appropriate materials and budget).
• Provides support as the department expert/resource in the identification and resolution of problems.
• Working within Agile to provide hands-on experience managing all stages of the product life cycle and utilizing a technical background with knowledge of software development and web technologies.
• Displays good communication, public speaking skills, and a track record of problem-solving.

Requirements

• College level coursework in Business Administration, Insurance, Management or a related field.
• Analyzing and defining resource and skill requirements for projects
• Writing business proposals
• Developing/distributing management reports
• Recommending process improvements
• Policy and/or procedure development
• Budget and expense management reporting using appropriate software (i.e. BudgetExplorer)
• Reviewing contract terms and conditions with general counsel; contract negotiations
• Web based research
• Development of promotional and marketing materials
• Business planning and consulting
• PC software and associated applications (i.e. Windows; Word, Excel, McIntosh)
• Implementing established goals and objectives
• Statistical analysis
• Problem identification and resolution techniques (flow charting, nominal group technique, etc)
• Member/client retention programs*

Benefits

• Fully paid training
• Medical, dental, and vision benefits
• 401 (k) with employer match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program, and other professional development opportunities
• AAA Membership Discounts, perks, rewards, and much more