Oracle HCM Cloud Techno - Functional Consultant responsible for Business - as - Usual support and enhancements in Oracle HCM Cloud solutions. Collaborating with stakeholders in designing, building and optimizing Oracle Cloud solutions.
About the role
- Principal Consultant overseeing client relationships, commercial strategy, and delivery governance at CMSPI. Responsible for deepening executive relationships and ensuring high-quality delivery with a consulting mindset.
Responsibilities
- Serve as the senior relationship lead for a portfolio of priority clients, cultivating trusted advisor status and setting the long-term partnership agenda.
- Guide delivery across all engagements within your accounts, ensuring methodologies, communication, risk management, scope control, and outputs meet consulting standards.
- Maintain clarity for all stakeholders and reinforce predictable delivery.
- Lead commercial strategy for your accounts, from early discovery through solution shaping, proposal development, negotiation, and close.
- Bring forward insight-driven recommendations that strengthen CMSPI’s relevance.
- Identify whitespace and frame opportunities that align to client priorities, positioning CMSPI’s capabilities to advance outcomes and broaden account reach.
- Develop multi-year account plans integrating delivery performance, commercial goals, relationship development, and pipeline strategy.
- Monitor progress and adjust as needed.
- Mentor and develop team members by strengthening client-facing capabilities, providing structured feedback, and modeling high standards in delivery and commercial leadership.
- Partner with analytics, product, delivery operations, and commercial teams to ensure seamless execution and a unified client experience. Reduce handoffs and reinforce integrated ways of working.
- Maintain visibility into financial health across accounts, including revenue, margin, pipeline strength, and delivery performance. Use insights to guide prioritization and decision-making.
- Participate in ongoing professional development and contribute to capability building across the broader team.
Requirements
- Experience in consulting, account leadership, or a senior client-facing role with responsibility for both commercial and delivery outcomes.
- Demonstrated experience in leading cross-functional teams or groups to deliver projects successfully, ensuring alignment of objectives and effective collaboration throughout the project lifecycle.
- Proven ability to build and sustain senior-level client relationships grounded in insight, trust, and consistent value delivery.
- Strong commercial instincts with demonstrated success shaping opportunities, structuring solutions, and leading negotiations.
- Experience guiding cross-functional delivery teams and ensuring alignment across stakeholders.
- Strategic mindset with the ability to translate client challenges into structured, actionable opportunities.
- Excellent communication skills and comfort engaging with executive stakeholders.
- Ability to work effectively in a dynamic, evolving environment with multiple priorities.
- Willingness to travel regularly for client engagements and internal collaboration.
- Familiarity with CRM and analytics tools is beneficial.
Benefits
- Comprehensive, payments industry training by in-house and industry expert
- Personal and professional learning opportunities and growth experiences aligned with your career aspirations.
- 100% healthcare coverage for employees and low-cost dental and vision options
- Health Savings Account, Flexible Savings Account, and Commuter Benefit options
- 401(k) retirement plan with company match up to 5% after 90 days of employment
- Annual company bonus plan based on company & individual performance
- Quarterly values award for all employees – with a financial prize
- Regular companywide socials and team building events
- 15 vacation days, 5 sick days, 8 paid company holidays, and discretionary office closure during the holiday season
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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