Ops Supervisor overseeing transportation and customs processes for CEVA Logistics. Providing customer service for shipment and documentation of imported/exported products.
Responsibilities
Develop and provide excellent customer service to internal and external customers
Provide responsible supervision and control for all departmental activities
Assist in the retention and training efforts of staff and of customers
Conduct meetings with staff to assess group’s overall status
Review and monitor shipment documentation for accuracy
Communicate with customs officials as appropriate to obtain release of incoming freight
Maintain flexible work schedule include outside normal business hours and after hours on call rotation
Requirements
High School Diploma or GED
Minimum four years related experience
Minimum one year supervisory experience
Bachelor’s Degree in International Business, Logistics, or related discipline preferred
Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping
Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications
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