IT Business Analyst I at Fox Communities Credit Union in Appleton, WI. Gathers and analyzes information to design and support technology solutions for the financial services industry.
About the role
- Business Process Analyst ensuring operational efficiency and excellence at CEVA Logistics. Act as interface between Business teams and IT department with 3-5 years of relevant experience.
Responsibilities
- Assurer l'efficacité opérationnelle et l'excellence de l'organisation.
- Assurer le suivi des processus
- Analyser, améliorer, et formaliser le processus opérationnel
- Normaliser les processus quand possible
- Communiquer les processus et assurer la conformité.
- Assurer que les recommandations sont prises en compte.
- Initier les actions correctives.
- Analyser les besoins d’affaire et prendre en charge les demandes pour des changements pour le système informatique.
- Recevoir les demandes de modifications des utilisateurs concernant les applications utilisées au sein de CEVA
- Analyser et prioriser ces demandes.
- Rédiger l'analyse des besoins et se charge de la faire valider par l'initiateur (en respectant les besoins métiers et règles de gestion).
- Assurer la réalisation de la recette opérationnelle
- Agir en tant qu'interface entre l'initiateur et les équipes ISD tout au long du projet
- Coordonner l'accompagnement au changement (communication, application de nouveaux processus, formation et suivi)
Requirements
- Diplôme universitaire en Technologies Informatiques/Gestion des projets
- Minimum de 3 à 5 ans requis dans un poste similaire en entreprise ou en cabinet de conseil
- Bilinguisme afin de servir les clients à travers le Canada et EU.
- Connaissance des différents secteurs d'activité de CEVA (transport, logistique, exploitation portuaire, etc.) souhaitable
Benefits
- A Competitive Compensation Package
- Comprehensive Health & Dental Benefits
- Professional Development Opportunities
- Continuing Education
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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