Account Executive for SMB segment closing deals in French - speaking territories for CloudTalk's AI communications platform. Working with inbound leads and cross - functional teams to drive sales success.
About the role
- Expansion Account Executive responsible for upselling AI solutions at CloudTalk. Managing relationships and driving customer success in a growing SaaS environment.
Responsibilities
- Own and grow a portfolio of existing CloudTalk customers, primarily in mid-market and growth-stage segments.
- Drive expansion opportunities by identifying business needs and positioning CloudTalk AI solutions (AI Voice Agent, AI receptionist, AI Dialer, Conversation Intelligence)
- Partner closely with Customer Success and Product teams to ensure seamless adoption and long-term value realization.
- Run the full sales cycle from discovery to close - qualifying needs, managing stakeholders, delivering demos, and negotiating contracts.
- Track pipeline, forecast revenue, and report performance in Salesforce.
- Serve as a trusted advisor, educating customers on market trends and the value of AI-powered calling
Requirements
- 2+ years of sales experience as an Account Executive or Account Manager, in SaaS or B2B tech
- Experience with AI, voice tech, or contact center solutions is a plus
- Solid discovery and consultative selling skills — you're not just pitching, you're solving
- Ability to navigate multiple stakeholders and align value to business goals
- Self-starter attitude with a bias toward action and results
- Business fluency in English and Spanish
Benefits
- Unlimited Paid Time Off (with general guidelines)
- Volunteering Days
- Home office budget
- Flexible working hours
- MacBook for work
- 1-1 Coaching sessions with our resident communications advisor
- Leaders Academy & Learning and Development Budget
- Recharge Fridays once per quarter
- Fitness Allowance
- Private HealthCare
- Referral bonuses
- Virtual & physical team buildings
- Company merchandise
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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