Consultant for digital transformation projects assisting major organizations at Deloitte. Engaging in governance models and digitalization initiatives across public sectors and industries.
About the role
- IT Operations Specialist providing essential onsite IT support to employees at Cloudflare's corporate office. Ensuring a smooth and reliable technology experience while maintaining IT systems and support.
Responsibilities
- Act as the onsite IT support resource, responding to employee requests and incidents.
- Ensure conference rooms, IT systems, and shared office equipment are functioning properly.
- Assist with IT asset management, including device provisioning, check-in/check-out, and tracking.
- Partner with IT and Security teams to follow access control and compliance policies.
- Provide setup and basic troubleshooting for conference room AV technology and video conferencing platforms (Zoom, Google Meet).
- Assist with small to mid-sized corporate meetings and events, including setup and technical support.
- Escalate complex AV or event issues to senior specialists or vendors as needed.
- Provide in-person support for hardware, software, and network connectivity issues.
- Help employees with device setup, account access, and secure remote connectivity.
- Deliver professional, customer-focused service when working with employees at all levels.
Requirements
- 1–2 years of IT support or helpdesk experience in a corporate environment.
- Strong troubleshooting skills for common hardware, software, and connectivity issues.
- Familiarity with video conferencing platforms (Zoom, Google Meet).
- Knowledge of IT asset management practices.
- Excellent communication and customer service skills.
- Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- Experience with IT ticketing systems (e.g., Jira Service Management).
- Familiarity with device management tools such as JAMF or Intune.
- Basic understanding of IT security best practices.
- Certifications such as CompTIA A+, ITIL 4 Foundation, or Microsoft 365 Fundamentals.
Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Scheme Operations Analyst supporting operational excellence at Low Carbon Contracts Company. Responsibilities include document control, stakeholder coordination, and risk management.
Administrator in Mortgage Division coordinating lender - related activities and ensuring operations run smoothly. Involved in event management, invoicing, and data reporting while collaborating with cross - functional teams.
Operations Manager overseeing corporate operations across departments in an IT federal contracting firm. Managing a team and collaborating with executive leadership.
Partner Operations Manager identifying and onboarding manufacturing partners for electronics development. Collaborating for quality assurance and process improvement in production operations.
Senior Data Operations Manager at Quantum optimizing data operations and ensuring data quality. Managing automation processes and collaborating with engineering teams for effective data handling.
Graduate Data Operations Analyst role at Quantum focused on data optimisation and problem - solving. Join a fast - paced team in London enhancing data operations and supporting decision - making.
IT Operations Engineer responsible for system stability and performance at Gojob, managing IT infrastructure and providing internal support.
Supervisor of Clinic Operations overseeing non - physician staff in a medical group. Ensuring effective service for patients and managing operational procedures in Muskego, WI.
Operations Manager at Capita overseeing a team to achieve service levels and performance objectives. Leading HR initiatives and managing operational risks with a focus on customer satisfaction.