Senior Data Analyst delivering actionable insights from data to support operational projects at CloudFactory. Collaborating with cross-functional teams in a fast-paced production environment.
Responsibilities
Engage with stakeholders to capture, clarify, and articulate data requirements.
Translate project goals into well-structured, scalable data schemas.
Identify gaps in existing datasets and design systematic approaches to generate or source required data.
Apply statistical techniques such as regression analysis, distribution analysis, and hypothesis testing to performance data.
Distinguish between natural variance and statistically significant changes in throughput or quality.
Use historical data to forecast future performance and proactively identify potential SLA risks.
Take ownership of data integrity throughout the project lifecycle.
Define and implement data governance requirements to ensure high-quality and reliable performance data.
Design and execute compliance testing frameworks aligned with internal governance, security, and privacy standards.
Build and maintain advanced operational dashboards to track performance, throughput, and accuracy.
Provide real-time visibility into project health, enabling Project Leads to make timely, data-driven decisions.
Conduct root cause analysis using methods such as outlier detection and correlation analysis when KPIs are not met.
Design and run controlled experiments to test workflow changes and statistically validate process improvements.
Requirements
5+ years of experience in a data analytics role, ideally within an operational or production environment.
Advanced proficiency in SQL.
Strong hands-on experience with Python or R for statistical analysis.
Expertise in BI and data visualization tools such as Tableau, Power BI, or Looker.
Solid understanding of probability distributions.
Strong grasp of correlation vs. causation.
Experience with predictive modeling and performance forecasting.
Proven ability to translate complex analytical findings into clear, actionable insights for non-technical stakeholders and leadership.
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