HR Helpdesk Administrator managing Oracle HR Helpdesk Request system, liaising with teams and maintaining data integrity. Supporting HR Technology Manager and ensuring timely resolution of queries.
About the role
- Support Informatique aux Utilisateurs at Clinique Pasteur in Toulouse providing operational assistance. Join a dynamic team in a well-respected healthcare institution.
Responsibilities
- Provide operational support to users at Clinique Pasteur
- Assist users with various issues encountered (software and hardware)
- Identify, diagnose and classify user support requests related to hardware and applications
- Handle and track user support requests related to hardware and applications
- Manage and replace consumables required for the facility's office and IT activities
- Assist users in the use of business/clinical IT applications
- Restore defective and repairable IT equipment to working condition
Requirements
- Degree in Computer Science
- Experience in a healthcare facility would be an advantage
- Strong knowledge of Windows, Linux, Active Directory, hardware and VMware virtualization
- Minimum 4 years' experience in an equivalent role
- Excellent interpersonal skills
- Ability to work independently
- Versatility
- Curiosity
Benefits
- Works council (CSE)
- Supplementary health insurance (mutuelle)
- Profit-sharing
- 13th month salary
- Holiday vouchers (Chèques Vacances)
- Company cafeteria
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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