Hybrid Technical Solution Consultant

Posted last month

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About the role

  • Library Software Solution Consultant supporting ANZ/APAC libraries with Polaris LMS. Combining library expertise with technical knowledge to enhance patron experiences.

Responsibilities

  • Support the Product Sales Manager ANZ/APAC in progressing existing opportunities with tailored, compelling proposals
  • Engage libraries through calls, emails, webinars, and newsletters to showcase technical benefits.
  • Attend conferences and client meetings; travel independently as needed.
  • Provide post-sale guidance to ensure full software adoption and create marquee library partners for case studies.
  • Identify and refer new opportunities through industry engagement and relationship-building

Requirements

  • Bachelor’s Degree or equivalent in related field
  • 5+ Years of Relevant Experience
  • Public Library librarian or industry expert with deep experience in public libraries
  • Strong understanding of library operations and challenges
  • Ability to explain technical features in practical, value-driven terms
  • Excellent communication and presentation skills; comfortable hosting webinars and events
  • Master or above degree with major in Library industry (preferred)
  • Willingness to travel and represent the company at conferences
  • Trusted advisor mindset with credibility in the library sector
  • Proactive, relationship-driven approach to engagement
  • Ability to translate technical features into operational and patron experience benefits
  • Comfortable working collaboratively with sales teams and independently if needed

Benefits

  • Equal employment opportunities for all qualified persons
  • Compensation, promotion, training, and other terms, conditions, and privileges of employment

Job title

Technical Solution Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridAustralia

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