Consultant Trainer for Timesquare HR software solutions at Holy-Dis, responsible for user training and support. Engaging with clients to customize the software and enhance utilization.
Responsibilities
Train users on the features of the Timesquare software
Participate in analyzing clients' needs and help them adapt the software to their specific requirements
Provide ongoing user support and assistance in case of difficulties
Monitor technological developments in the HR software domain
Contribute to the design and implementation of new modules or features for the software
Ensure internal communication regarding software updates and new usage practices
Training assignments at client sites are partly on-site (throughout France) and remote.
Requirements
Two-year postsecondary degree (Bac +2) or operational experience in one of our key sectors (retail, contact centers, or hospitality/restaurant)
Minimum 2 years' professional experience in training on HR management software or operational experience in one of our key sectors
Knowledge of HR management processes, roster/schedule planning, absence management, and time & attendance management
Familiarity with HRIS modules for TIME (scheduling and time & attendance) and PAYROLL
Ability to analyze clients' needs and propose appropriate solutions
Excellent communication and presentation skills
Strong organizational skills and rigor in meeting deadlines
Ability to work effectively in a team and collaborate with different departments of the company
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