Creative Lead translating global brand concepts into engaging retail experiences for a leading technology company. Collaborating with clients to ensure consistent execution in retail environments.
About the role
- Head of Creative Operations managing creative teams and workflows for an international healthcare company. Partnering with leadership to drive project success and utilizing automation tools for enhanced productivity.
Responsibilities
- Leading the Graphic Design, Web Development, and Copy teams, working closely with their leads to ensure alignment, quality, and efficiency.
- Partnering with the Creative Director to execute on creative strategy and deliver exceptional outcomes across channels.
- Collaborating closely with the PMO and project management teams to ensure streamlined planning, execution, and on-time delivery of creative projects.
- Champion the adoption of automation and AI tools to enhance content creation, design workflows, and team productivity.
- Managing the Creative Services budget, ensuring financial accountability and achievement of revenue and efficiency targets.
- Driving resource and capacity planning, optimizing internal and external resources for maximum output and flexibility.
- Defining and evolve an organizational structure and workflow that supports scalability, clear communication, and cross-functional alignment.
- Overseeing relationships with vendors and freelancers, ensuring quality, budget compliance, and timely delivery.
- Implementing and improve systems and operational tools, focusing on automation, tracking, and performance analytics.
- Leading process improvement initiatives to boost efficiency, clarity, and delivery speed across the creative pipeline.
- Setting and tracking operational goals using OKRs, aligning with company and departmental strategies.
Requirements
- Experience with the development of clinical trial materials, including patient-facing and regulatory content, is highly desirable.
- 3–5 years of experience in creative operations or project management, with at least 2 years in a leadership role.
- Experience managing cross-functional creative teams including designers, developers, and copywriters.
- Strong budgeting and financial planning skills, with a track record of meeting performance targets.
- Hands-on experience with AI and automation technologies in a creative or marketing environment.
- Proven ability to build and optimize scalable workflows and systems in fast-paced settings.
- Familiarity with working in regulated industries, including quality control and compliance requirements.
- Strong collaboration and stakeholder management skills, particularly working with creative leadership, PMO, and delivery teams.
- Fluent in English.
- Agile, solutions-oriented mindset with the ability to thrive in dynamic environments.
Benefits
- A varied and exciting job with a lot of personal responsibility in an international company, where you can develop and expand your skills.
- Professional and personal development opportunities - incl. personal development budget.
- Flexible working hours and mobile working.
- Regular team events and open feedback culture.
- A versatile field of activity and challenging projects.
- A supportive and open company culture, providing the opportunity to collaborate with a diverse and professional team.
- Impact healthcare by accelerating medical innovation through improved access to clinical trials, potentially bringing needed treatments to patients faster.
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