Hybrid Senior Product Manager

at Civica US

• Job title: Senior Product Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Senior Product Manager at Civica leading product strategy and team management for government technology solutions. Collaborating across teams to deliver impactful software services for citizens globally.

Responsibilities

• **What you will do to be successful in this role as Senior Product Manager **
• **Responsibilities: **
• Develop and maintain a deep understanding of customer needs, market trends, and business goals to define and refine the product roadmap and strategy
• Work closely with various stakeholders, including engineering, design, marketing, commercial, and customer success teams to ensure successful product development and launch
• Conduct customer interviews, surveys, and market research to gather feedback and insights that inform product decisions
• Hands-on approach to defining and prioritising product requirements to guide the engineering process
• Oversee the entire product development lifecycle, from concept to launch, ensuring timely and successful delivery of product features and releases
• Plan and execute successful product launches collaborating closely with Product Marketing team, including developing launch plans, positioning, and messaging
• Analyse data and metrics to measure product performance, identify areas for improvement, and make informed data-driven product decisions
• Lead and mentor product managers with best practices. Providing guidance and support to help them develop their skills and expertise.
• Champion a strong culture of knowledge sharing and product decision and design documentation

Requirements

• Strong Product Management skills, with extensive experience working in a senior product role leading multiple products and product teams
• Proven track record of developing and executing product strategies that drive business growth
• Demonstratable experience in leading high performing cross functional teams to achieve individual and team goals
• Experience working in software or product led organisations, launching and growing multiple products
• Capable of prioritising features, requirements, and tasks based on customer needs, business goals, and technical feasibility
• Driving force behind building and executing a product roadmap and strategy that aligns with customer needs and company goals
• Ability to work effectively with cross-functional teams, including engineering, design, marketing, sales, and customer success
• Flexible to adapt to changing market conditions, customer needs, and business priorities
• Strong problem-solving skills to overcome technical, business, and customer challenges
• Experience crafting compelling stories to communicate product vision, value, and benefits to various stakeholders at different levels

Benefits

• **Time Off & Work-Life Balance **
• ✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! **✔ Days of Difference – Up to 3 extra days off for volunteering. **
• **Financial Well-being & Security **
• ✔ Pension Contributions – 5% employer match to support your future. **✔ Income Protection – Up to 75% salary cover for long-term illness. **✔ Life Assurance – 4x salary tax-free lump sum. **✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
• **Health & Perks **
• ✔ Private Medical Insurance – Fast access to private healthcare. **✔ Health Cash Plan – Claim back physio, therapies & more. **✔ Dental Insurance – Cover for routine & emergency care. **✔ Affinity Groups – Join employee-led communities. **✔ Bounty Bonus – Refer a friend & get rewarded.
• At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
• We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
• If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.