Hybrid Transaction Capture Intermediate Analyst

at Citi

• Job title: Transaction Capture Intermediate Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Kuala Lumpur, Malaysia

About the role

• Officer handling Transfer Agency services for Citi in Malaysia, overseeing daily operations and managing a diverse team while ensuring compliance with internal controls and service standards.

Responsibilities

• Responsibilities in this position cover all functions associated with the provision of a Transfer Agency (TA) service.
• Able to manage and motivate a team of diverse individuals and cope with peak periods of high volumes.
• Oversee daily operations include receiving and entering unit registry transaction, receiving and uploading unit prices, preparing payments files and cash instructions, and the production, review and sending of investor statements.
• Ensure periodic tasks include distribution processing, management fee rebate calculations, monthly/quarterly investor reporting and annual tax statement production and distribution are completed in an accurate and timely manner.
• Lead process improvement and re-engineering projects to ensure that the current workflow is efficient and effective.
• Supervise implementation of new funds and system functionality (including system UAT).
• Participate in the set up of new functions and procedures including those relating to the roll out of web access and the handling of investor and advisor queries.
• Administer strong and timely internal controls to mitigate potential risks in operations.
• Respond Lead for queries raised by Internal/External Auditors.
• Implement applicable Group Compliance policies for the TA role.
• Ensure 100% effective MCA results.
• Ensure timely escalation and resolution management.

Requirements

• Strong knowledge in TA business, products and workflow.
• At least 5-8 years TA experience.
• Familiarity with global markets – Practices, regulations, industry trends and key industry segments.
• Strong technical skills including accounting principles and theories.
• Knowledge of operations for various kinds of funds including but not limited to Hedge funds, Mutual funds, Unit Trust funds, Superannuation funds etc.
• Detailed knowledge of business processes and procedures as well as service and systems (including downstream impacts).
• Candidate should be flexible ready to work in different shifts.
• Bachelor’s degree/University degree or equivalent experience.

Benefits

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more.
• Citi began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.