Hybrid IT Quality Analyst, Intermediate

at Citi

• Job title: IT Quality Analyst, Intermediate
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SDLC
• Location requirements: Hybrid, Pune, India

About the role

• IT Quality Intermediate Analyst supporting User Acceptance Testing and product rollout processes. Collaborating with project managers and users to ensure quality standards are met in the software development lifecycle.

Responsibilities

• Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production.
• Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
• Conducts a variety of moderately complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions.
• Ensures project standards and procedures exist, are fully clearly documented and followed throughout the software development life cycle; makes recommendations for enhanced documentation.
• Monitors products for conformance to standards; monitors processes for conformance to procedures.
• Documents findings and performs preliminary root causes analyses to provide recommended improvements.
• Ensures all corrective actions are assigned, documented and completed.
• Verifies traceability in project work products.
• Gathers, maintains and creates reports on quality metrics.
• Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
• Requires basic understanding of how own area integrates within IT Quality to achieve objectives.
• Makes evaluative judgments based on the analysis of factual information; resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Provides informal guidance to new team members.
• Performs other duties and functions as assigned.

Requirements

• 2-5 years Quality Assurance (QA) experience in the Financial Service industry preferred
• Experience in requirement reviews & able to identify, communicate and document discrepancies.
• Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies
• Understanding of Quality Processes
• Demonstrated logical analysis skills, attention to detail and problem solving
• Proven ability to work to deadlines.
• Consistently demonstrates clear and concise written and verbal communication skills
• QA Experience in defining, designing & executing test cases

Benefits

• Professional development opportunities