Quality Professional supporting and analyzing processes for improvement at TIM in São Paulo. Responsible for documentation, quality assessment, and collaboration with internal teams.
About the role
- AVP role at Citi focused on credit card portfolio management and risk strategy. Overseeing analytics and mentoring team members in risk management processes.
Responsibilities
- Own end-to-end credit risk performance for assigned portfolios or segments.
- Monitor delinquency, loss rates, payment behavior, utilization, and profitability.
- Identify emerging risk trends and structural shifts using vintage and cohort analysis.
- Support and influence acquisition risk strategy across channels and products.
- Own ECM analytics and strategy across CLI, CLD, authorization controls, and line management.
- Prepare governance material for policy and risk forums.
- Contribute to stress testing and enterprise planning exercises.
- Mentor C10–C11 analysts on analytics quality and business thinking.
Requirements
- 8+ years of experience in credit card risk / consumer lending / portfolio analytics.
- Master’s degree in business, Statistics, Mathematics, Finance, Economics, or related quantitative fields.
- Advanced SQL; strong experience in SAS and/or Python.
- Strong command of credit risk analytics: vintage, segmentation, forecasting.
- Expertise in translating analytics into business decisions.
- Advanced PowerPoint storytelling and data visualization.
- Good understanding of various risk factors including stress testing, with demonstrated experience in reviewing these factors and challenging any discrepancies.
Benefits
- Citi is an equal opportunity employer
- qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.
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