AI Compliance Officer overseeing AI use case lifecycle from ideation to production at Citi. Collaborating with cross-functional teams to ensure compliance and risk management in AI initiatives.
Responsibilities
Manages the entire ICRM AI use case lifecycle review process from ideation to POC, production, issue remediation, release management, ongoing monitoring, and retirement for assigned area
Partners effectively with Product and Function ICRM on horizontal use cases advisory for tools like Citi Assist, Citi Stylus, Citi Stylus Workspaces, Zoom AI Companion etc
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Works effectively across all lines of defense to surface issues and weaknesses for use cases
Develops, enhances, and validates the methods for measuring, analyzing, and managing risk, for all risk types including market, credit and operational and their corresponding overlap with regulatory and AI developments
Also, may develop, validate and evangelize uses of scorecards for inherent risks of AI POCs and production migrations, develops wholistic, effective, and sustainable AI ICRM control libraries designed to mitigate inherent risks, and articulates compensating control effectiveness for nuanced risk scenarios and use cases in internal and external effective challenge settings
Maintains documentation of reviews and outcomes, including process maps, summary notes and artifacts
Working closely with the AI Compliance Governance and Framework Lead to develop the foundational compliance framework model, appropriate controls, and execute on advisory services to Product ICRM partners
Organizing periodic peer reviews of AI use case documentation, model performance monitoring, and model input validation against agreed standards and ICRM AI comprehensive governance and control framework
Ensures policies and procedures are kept up to date and reviewed periodically by governance committees
Coordinates and level sets discussions with first, second, and third line partners as well as regulatory relations peers in order to achieve strategic business objectives within risk appetite and budgets
Performs self-assessments against current and emerging regulatory rules, including those to support annual attestations by Citi’s senior management and use case stakeholders
Participation in quantitative impact studies and hypothetical portfolios exercises requested by regulators, leads ICRM responses to AI inquiries, first day letters, exam/audit questions, etc
Providing oversight and guidance over the assessment of complex regulatory and/or audit issues, structures potential solutions and drives effective resolution with other stakeholders
Oversees the Identification and assessment of Citi’s key risks
Ensures ICRM Model risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite statement and all policies and processes established within the risk governance framework
Working collaboratively with Citi business/functional line management in recommending, developing and executing on business initiatives within permissible statutory and regulatory frameworks
Collaborate with the AI Compliance team to prepare and collect the documents needed for critical regulatory and internal audit matters as required
Requirements
6-10 years experience in AI model development/validation and/or compliance product advisory
Expertise and hands-on experience in advance programming using: SAS / R, Python and SQL for basic data mining; additional experience and knowledge of Big Data tools preferred
Experience with OpenAI/Chap GPT, Anthropic/Claude or Google/Gemini
Highly motivated with attention to detail, team oriented, curious and organized
Advanced presentation and relationship management skills are essential
Consistently demonstrates clear and concise written and verbal communication skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to interact and communicate effectively with senior leaders
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders
Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses
Ability to challenge business management and escalate issues when appropriate
Demonstrated track record of effectively assessing and managing competing priorities
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