Hybrid AI Productivity Engineer

Posted 7 hours ago

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About the role

  • AI Productivity Engineer at Aircall responsible for building AI-powered developer tools improving engineering productivity. Join a diverse and ambitious team redefining customer communications.

Responsibilities

  • Take clear ownership of rapid AI adoption across the engineering organization
  • Identify high-friction areas in engineering workflows where AI can meaningfully improve productivity
  • Design and build practical, production-grade AI-powered developer tooling (coding, testing, PR reviews, debugging)
  • Build contextual, system-aware AI assistants using internal data, codebases, and tooling
  • Explore, prototype, and productionize AI-driven solutions with strong autonomy on how problems are solved
  • Automate and streamline workflows across GitLab, Jira, CI/CD, Slack, and observability tools
  • Design and operate internal AI services and orchestration layers (e.g. MCP servers)
  • Own solutions end-to-end: discovery → design → build → measure → iterate
  • Work hands-on with engineering teams to remove friction, enable usage, and move tools from delivery to daily practice
  • Measure success through adoption, impact, and tangible time saved for engineers

Requirements

  • 5+ years of experience as a software engineer, with recent focus on GenAI systems
  • Strong experience building production-grade systems, not just prototypes
  • Hands-on experience with:
  • LLMs (OpenAI, Anthropic, etc.)
  • Prompting, retrieval, and context injection
  • AI-powered tooling or internal platforms
  • Solid backend engineering skills (APIs, services, integrations)
  • Experience working with developer tools (CI/CD, GitHub/GitLab, Jira, observability)
  • Strong product mindset and comfort operating in ambiguous problem spaces

Benefits

  • Competitive salary package & benefits
  • Work-life balance is important at Aircall
  • Fast-learning environment, entrepreneurial and strong team spirit
  • DE&I Statement promoting active inclusion
  • Opportunities to develop and thrive in a diverse team

Job title

AI Productivity Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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