Hybrid Financial Service Representative – Outbound Calls

Posted 2 weeks ago

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About the role

  • Outbound Financial Services Representative in a Contact Centre proactively suggesting financial services products to clients. Engaging in conversations to understand financial needs and providing resolutions.

Responsibilities

  • Work in a fast paced Contact Centre where you’ll proactively reach out to clients
  • Suggest new and existing financial services products that will help them reach their financial goals
  • Share knowledge of products and campaigns with clients through outbound calls
  • Engage in meaningful conversations to understand their financial needs
  • Provide information and resolutions to the client’s issues

Requirements

  • Ability to work independently as an Agent@Home with a secure workspace
  • Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (minimum download speed of 15 mbps and upload speed of 10 mbps)
  • Flexible to work from Monday to Friday from 9:00 AM to 08:00 PM and Saturday from 10:00 AM to 6:00 PM

Benefits

  • Competitive compensation
  • Banking benefit*
  • Wellbeing support
  • Employee and family assistance programs
  • MomentMakers, our social, points-based recognition program

Job title

Financial Service Representative – Outbound Calls

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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