Outbound Financial Services Representative in a Contact Centre proactively suggesting financial services products to clients. Engaging in conversations to understand financial needs and providing resolutions.
Responsibilities
Work in a fast paced Contact Centre where you’ll proactively reach out to clients
Suggest new and existing financial services products that will help them reach their financial goals
Share knowledge of products and campaigns with clients through outbound calls
Engage in meaningful conversations to understand their financial needs
Provide information and resolutions to the client’s issues
Requirements
Ability to work independently as an Agent@Home with a secure workspace
Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate (minimum download speed of 15 mbps and upload speed of 10 mbps)
Flexible to work from Monday to Friday from 9:00 AM to 08:00 PM and Saturday from 10:00 AM to 6:00 PM
Benefits
Competitive compensation
Banking benefit*
Wellbeing support
Employee and family assistance programs
MomentMakers, our social, points-based recognition program
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