About the role

Business & Data Analyst creating actionable insights from performance data at C.H. Robinson. Collaborating cross-functionally to design solutions that improve decision-making within logistics.

Responsibilities

Create, maintain, and distribute insights derived from key performance measures
Evaluate business processes, anticipate requirements, identify opportunities for improvement, and design solutions for key customers
Educate internal and external stakeholders on trends and results, translating data into actionable insights that support informed decision‑making and positive change
Regular interaction with external stakeholders through business reviews, sales calls, and consultations
Adapt and enhance reporting, analytics, and data applications based on stakeholder feedback
Maintain a standardized library of reporting and analysis to support current and future business needs
Use agile ways of working and work management tools to deliver high‑quality analytical outputs
Analyze medium‑scale internal and external data sets to address complex business questions and improve decision‑making
Collaborate with leadership, analytics teams, and cross‑functional partners to develop robust performance, optimization, and predictive analytics
Partner with internal departments to understand business drivers and the impact of change across the organization
Support the development of innovative, data‑driven solutions that improve supply chain services for customers across Europe
Create and maintain project documentation, communicate progress, and ensure timely delivery of agreed outcomes

Secondary school diploma or equivalent qualification
Minimum of 2 years’ experience in a Business Analyst or similar analytical role
Solid working knowledge of the Microsoft Office suite, with proven intermediate proficiency in Excel
Experience using data visualization and reporting tools such as Power BI and Tableau, as well as SQL for data querying
Basic to intermediate coding experience (e.g. scripting or data manipulation)
Prior experience or strong knowledge of logistics and supply chain processes
Bachelor's degree or equivalent practical experience (preferred)
Ability to influence change and work effectively within a large, geographically dispersed organization
Collaborative working style with strong communication and stakeholder engagement skills
Experience in data and financial analysis within a sales, commercial, or operations environment
Working knowledge of Python, R, or similar analytical tools
Proven ability to translate complex data into clear, actionable insights and business recommendations
Organised, proactive, and able to manage multiple priorities effectively
Commitment to fostering a diverse and inclusive work environment

Real opportunities to grow your talent in a fast-moving, global organization
A fun, open, and inclusive workplace that encourages innovative thinking
Possibility to develop your language skills in our multilingual offices
Opportunities for professional growth with access to training platforms
Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment
Flexible work arrangements to support a healthy work-life balance