Patient Experience Manager at Duke Regional Hospital responsible for improving patient experience through data - informed strategies and collaboration. Managing initiatives to enhance hospital operations and clinical quality.
About the role
- Manage employee benefits programs for UK & EMEA at Charlotte Tilbury Beauty. Ensure compliance and competitiveness while supporting local HR teams in tailored offerings.
Responsibilities
- Support the design, implementation, and governance of employee benefits programs across the UK and EMEA.
- Manage the full benefit lifecycle from implementation to renewal and ongoing support and administration.
- Ensure benefits offerings are competitive, compliant, and aligned with global reward strategy.
- Partner with local HR teams to tailor benefits offerings to regional needs while maintaining global consistency.
- Ensure all benefits programs comply with local legislation and regulatory requirements.
- Maintain accurate documentation and audit processes for benefits administration.
- Manage relationships with benefits providers, brokers, and consultants.
- Communicate benefits programs effectively to employees, ensuring clarity and engagement.
- Monitor benefits utilization and costs, providing insights and recommendations for optimization.
- Collaborate on global reward initiatives such as policy development, Gender pay gap reporting.
Requirements
- Proven experience in managing international benefits programs across multiple countries.
- Strong knowledge of global benefits trends and local compliance requirements.
- Excellent stakeholder management and communication skills.
- Analytical mindset with ability to interpret data and drive decisions.
- Experience in vendor management and contract negotiation.
- Ability to work in a fast-paced, dynamic environment with a luxury brand ethos.
- CIPD or equivalent HR/reward qualification.
- Experience in beauty, fashion, or luxury retail industry is a plus.
Benefits
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your furry friend to work with you on our allocated dog friendly days and spaces
- And not to forget our generous product discount and gifting!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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