Supports internal and external communication efforts for ITRCC, delivering consistent brand voice. Manages media content and engages with stakeholders for effective communication.
About the role
- Communications & Marketing Manager managing campaigns, media relations, and brand messaging for Chance to Shine. Responsible for strategic communication activities and media outreach with a strong focus on impact and storytelling.
Responsibilities
- Act as a guardian of the Chance to Shine brand, ensuring consistent, clear and effective messaging aligned with our mission and values
- Ensure the development of high quality content and manage outputs across digital social media channels and the website. Set and meet ambitious KPIs for growth of these channels
- Shape and deliver a clear, integrated campaign calendar, driving the planning and delivery of PR and marketing activity across all communications channels, working with a limited marketing budget to deliver outstanding results
- Support teams across the organisation to play a key role in activating partners and stakeholders through campaigns
- Lead media liaison and manage press relationships, supporting proactive and reactive media opportunities
- Support senior staff and stakeholders with media briefings, key messages and interview preparation
- Monitor media coverage and manage reputational risk where required
- Manage and develop the Chance to Shine ambassador programme, supporting ambassadors to represent the charity effectively
- Oversee the production of high quality films and case studies to showcase the charity’s work, and support impact reporting and storytelling across all platforms
- Lead the coordination and submission of external awards applications, showcasing the impact and quality of Chance to Shine’s work
- Line manage the Communications Assistant and Multimedia Producer
Requirements
- A minimum of three years of demonstrable experience of managing communications and marketing campaigns for a similar sized organisation
- Experience of brand management, and delivering marketing plans on a limited budget to deliver tangible results
- Proven experience handling reactive media enquiries, building relationships with journalists, and proactively pitching stories to secure coverage
- Experience of managing ambassador programmes and high profile talent
- Creative expertise and a strong digital track record that shows growth across channels
- Excellent communication skills, with the ability to work confidently with a range of stakeholders
Benefits
- 25 days annual leave (with additional non-contractual time at Christmas when the office is closed)
- 8% non-contributory employer pension
- Private medical healthcare
- Employee health cash-back plan
- Long-term sickness insurance
- Life assurance - four times your annual basic salary
- Travel season ticket loan scheme
- Flexible working
- Enhanced maternity/paternity pay
- Generous sick pay
- Volunteering 2 days per year
- OpenBlend - an innovative coaching and performance management tool
- WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance
- Cycle 2 Work Scheme
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