Hybrid Manager, GWAM Communications

Posted 12 hours ago

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About the role

  • Manager for GWAM Communications at Manulife focused on media relations and executive communications strategies. Collaborating with various teams to ensure consistent messaging and engagement.

Responsibilities

  • Drive comprehensive executive communications support (emails, town halls, presentations, speeches) for senior leaders
  • Develop integrated communications plans and measure outcomes to ensure effectiveness
  • Build strategic partnerships across segments and global teams to connect colleagues to mission, strategy, and culture
  • Collaborate with global communications partners for consistent messaging, positioning, timing, and language
  • Direct and liaise with service providers (branding/creative, translation, web, production)
  • Support transformation, change, engagement, people, culture, and brand initiatives
  • Develop and execute media relations strategies aligned with business goals and brand positioning
  • Build and maintain relationships with top-tier financial services, trade, online, print, and broadcast media
  • Identify earned-media opportunities and lead proactive storytelling highlighting leadership, products, and innovation
  • Serve as a media contact: manage inquiries, coordinate interviews, and provide timely, accurate information
  • Draft press releases, bylined articles, media pitches, statements, briefing documents, Q&As
  • Monitor media coverage and industry trends; prepare insights and reporting for stakeholders
  • Prepare spokespeople with training/coaching and high-quality briefing materials
  • Collaborate closely with internal communications, marketing, legal, and business teams for alignment and risk mitigation
  • Provide support during issues / crisis communications with timely escalation and coordinated response
  • Partner with Thought Leadership and Executive Visibility teams to drive integrated storytelling; contribute to integrated communications plans across the global network

Requirements

  • Bachelor’s degree in communications, journalism, public relations, marketing, English, or related field
  • 5-7+ years in media relations, with demonstrated earned-media results
  • Experience in executive communications -- emails, town halls, presentations, speeches, thought leadership, -- a plus
  • At ease advising and partnering with senior executives; strong influence / negotiation and consensus-building skills
  • Outstanding writing and storytelling; ability to simplify complex topics
  • Digital-first mindset; strong attention to detail; proactive self-starter with urgency and initiative
  • Ability to balance multiple projects and priorities in a fast-paced, transformational environment
  • Advanced proficiency in Office 365; ability to work independently and as part of a distributed team
  • Strong media relations acumen; established relationships with business / finance media are a plus
  • Operates calmly under pressure; manages sensitive issues with discretion
  • Strong project management; cross-functional collaboration
  • Knowledge of financial services and asset management media is a plus; flexibility for global time zones and occasional travel to staff executives

Benefits

  • health, dental, mental health, vision insurance
  • short- and long-term disability
  • life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • retirement savings plans (including pension/401(k) savings plans)
  • global share ownership plan with employer matching contributions
  • financial education and counseling resources
  • up to 11 paid holidays
  • 3 personal days
  • 150 hours of vacation
  • 40 hours of sick time

Job title

Manager, GWAM Communications

Job type

Experience level

Mid levelSenior

Salary

$92,475 - $160,290 per year

Degree requirement

Bachelor's Degree

Location requirements

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