Total Loss APD Manager leading claims team at Germania Insurance, managing total loss claims performance and mentoring field team members.
About the role
- Service Delivery Manager overseeing client partnerships at Chain IQ, a global AI-driven Procurement Service Partner in Singapore. Leading direct procurement operations and strategy across APAC markets.
Responsibilities
- Act as the senior partner for your client’s global and regional procurement organization.
- Oversee the full indirect spend landscape on behalf of the client, focusing on APAC regional requirements.
- Ensure high-quality sourcing, contracting, and operational delivery.
- Coordinate global category experts and delivery teams across multiple time zones.
- Lead governance forums, steering committees, and executive reviews.
- Proactively manage risks, escalations, and complex cross-border procurement situations.
- Drive continuous improvement using digital and GenAI solutions.
- Ensure transparency on savings, performance, and value creation.
- Build and strengthen long-term client partnerships.
- Make outsourced procurement work – strategically and operationally.
Requirements
- Strong background in indirect procurement, consulting, or managed services.
- Experience working in complex, multinational environments (experience with APAC markets is a distinct advantage).
- Senior-level stakeholder management skills.
- A strong service mindset and genuine client orientation.
- Ability to lead through influence without formal authority.
- Structured, reliable, and resilient working style.
- Interest in digital transformation and modern procurement tools (S2P, AI, Analytics).
- Enjoyment of working with expert teams across geographies.
- Fluent English is essential; proficiency in Mandarin is an advantage.
Benefits
- Modern office in Singapore’s CBD.
- Direct exposure to executive stakeholders.
- Ownership of large-scale outsourced procurement programs.
- Access to cutting-edge digital and GenAI solutions.
- Collaboration with world-class category experts.
- High autonomy and visible impact.
- International career development opportunities.
- Great Place to Work–certified culture.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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