Hybrid Associate Cyber Incident Manager

at CFC

• Job title: Associate Cyber Incident Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Associate's Degree
• Tech skills: Cyber Security
• Location requirements: Hybrid, n a, United States

About the role

• CIM Associate in Cyber Incident Management coordinating incident response with various teams at CFC Security. Documenting activities and ensuring effective client communication under pressure.

Responsibilities

• Incident Coordination – Collaborate with multiple teams, including forensics, legal, public relations, and the client’s executive leadership to coordinate incident response efforts.
• Incident Documentation – Ensure accurate, thorough, and timely documentation of incident response activities, timelines, actions taken, and outcomes. Track multiple cases at once while maintaining attention to detail.
• Client Communication - Provide clear communication and updates to stakeholders, ensuring a unified response.

Requirements

• At least 2 years of professional experience in any field, demonstrating strong communication, accountability, and organizational skills. Customer-facing and/or cybersecurity experience preferred but not required.
• Exceptional organizational skills to support management of multiple simultaneous cases.
• Ability to follow structured processes and adhere to established documentation standards.
• Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
• Basic understanding of common cyber threats and willingness to learn more.
• Calm demeanor, good judgment, and ability to support clients professionally under pressure.