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Dolby LaboratoriesSenior Middleware Engineer / Systems Admin
Senior Middleware Engineer with expertise in Oracle WebLogic at Dolby. Managing application server infrastructure and collaborating with DevOps teams on enterprise middleware solutions.
About the role
- Deliver expert 3rd line support for internal systems and services.
- Administer and optimise the Microsoft 365 stack (Exchange Online, SharePoint, Teams, Intune, OneDrive).
- Act as a key escalation point for critical incidents, ensuring swift resolution and root cause analysis.
- Monitor system performance and proactively resolve issues before they impact users.
- Collaborate with IT, Security, and Development teams to ensure system reliability, security, and compliance, by maintaining and referencing clear technical documentation and SOPs.
- Respond to alerts and incidents from our outsourced SOC provider and Darktrace dashboard.
- Mentor and train 1st and 2nd line support staff to elevate service quality.
Requirements
- Proven experience in 3rd line support with a strong focus on Microsoft 365 and Azure.
- Deep knowledge of Azure AD, MFA, SSO, Conditional Access, and Identity Management.
- Hands-on experience with Microsoft Defender, Sentinel, Purview, Log Analytics, and Azure Backup/VMs.
- Solid understanding of networking in cloud environments (DNS, DHCP, VPNs, firewalls).
- Experience with secure data exchange (e.g., SFTP).
- Familiarity with ISO27001, GDPR, and vulnerability assessments.
- Excellent communication and documentation skills.
- Experience with Cisco Meraki and Sophos firewalls (desirable).
- Working knowledge of SQL Server (queries, backup/restore) (desirable).
- Familiarity with PowerShell, Power Automate, and Graph API (desirable).
- Exposure to Twilio and Twilio Flex is a plus (desirable).
Benefits
- Competitive Salary
- Holiday Allowance Plus 1 service day applied for each completed year of service after 12 months, up to 3-5 days maximum
- Free Eye Tests Plus money towards single vision glasses with Specsavers
- Refer a Friend Scheme £250 for referring a friend or family member to work for CET - £250 for referrer and also £250 for employee after successfully completing 6 months employment
- Enhanced Family Friendly Leave Packages Maternity - 12 weeks full pay if employees has 1 years’ service at the date the baby is born Paternity - 2 weeks full pay if baby is born after 1 years’ service
- Reward Gateway Offers exclusive discounts and cashback and Employee Assistance Programme
- BUPA Wellbeing Cash Plan and EAP Provides cash back on a range of medical expenses as well as their EAP and On-line Health Check – completely free to employees at level 1 as the company pays the fees and associated tax on their behalf – includes up to 4 child dependants free of charge. The EAP also offers six sessions of counselling
- Free Group Life Assurance cover
- Workplace Pension Scheme Scottish widows
- Loyalty and Dedication Awards After 5 years’ service
- Mental Health First Aid support We have trained Mental Health First Aid Ambassadors and Mental Health Champions, giving you the support you need when you need it
- Flexible Working
- Discretionary Monthly/Annual bonus schemes
- Funded Qualifications
- Employee of the Month/Year Awards
- Birthday Celebration
- Wheel of the Month
- Free Subscription Service to Ding Direct and speedy access to HomeServe's directly employed expert heating and plumbing engineers all year round
- Holiday Flexibility Schemes
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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