Quality Communications Strategist managing member and provider communications for health organization. Supporting strategic communications plans and improving document efficiency across teams.
Responsibilities
Strategize and manage member and provider materials while ensuring accuracy, clarity, and alignment with organizational standards
Support the creation and implementation of new processes for document and content development, improving efficiency and consistency across teams
Maintain and update content policies and procedures to reflect best practices and regulatory requirements
Craft compelling narratives that articulate Centene's mission, vision, and values from a quality perspective
Develop and coordinate execution of strategic communications plans for key quality initiatives and member communications that support enterprise-wide goals
Lead process improvements to align enterprise initiatives with clear, consistent, and high-quality communications
Help facilitate corporate review process for approval of materials to be sent to members and providers
Establish process and standing meetings for bringing together document owners to review new content drafts and revisions
Requirements
Bachelor's Degree communications, journalism, or related field; or equivalent experience required
5+ years corporate communications, journalism, or relevant experience as a writer/communicator or public relations practitioner required
Strong project management, analytical, written and verbal communication skills
Experience with layout and design across various media platforms
Experience with Adobe Acrobat DC Pro and Microsoft Suite (PPT, Excel, and Word)
Benefits
competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules
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