About the role

  • Quality Communications Strategist managing member and provider communications for health organization. Supporting strategic communications plans and improving document efficiency across teams.

Responsibilities

  • Strategize and manage member and provider materials while ensuring accuracy, clarity, and alignment with organizational standards
  • Support the creation and implementation of new processes for document and content development, improving efficiency and consistency across teams
  • Maintain and update content policies and procedures to reflect best practices and regulatory requirements
  • Craft compelling narratives that articulate Centene's mission, vision, and values from a quality perspective
  • Develop and coordinate execution of strategic communications plans for key quality initiatives and member communications that support enterprise-wide goals
  • Lead process improvements to align enterprise initiatives with clear, consistent, and high-quality communications
  • Help facilitate corporate review process for approval of materials to be sent to members and providers
  • Establish process and standing meetings for bringing together document owners to review new content drafts and revisions

Requirements

  • Bachelor's Degree communications, journalism, or related field; or equivalent experience required
  • 5+ years corporate communications, journalism, or relevant experience as a writer/communicator or public relations practitioner required
  • Strong project management, analytical, written and verbal communication skills
  • Experience with layout and design across various media platforms
  • Experience with Adobe Acrobat DC Pro and Microsoft Suite (PPT, Excel, and Word)

Benefits

  • competitive pay
  • health insurance
  • 401K and stock purchase plans
  • tuition reimbursement
  • paid time off plus holidays
  • flexible approach to work with remote, hybrid, field or office work schedules

Job title

Quality Communications Strategist

Job type

Experience level

Mid levelSenior

Salary

$70,100 - $126,200 per year

Degree requirement

Bachelor's Degree

Location requirements

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