Director of Customer Success overseeing strategy execution and team leadership at Float. Leading customer growth initiatives for the fintech company's business finance platform.
About the role
- CRM Specialist enhancing digital channels strategy for Cencosud in Goiânia, focusing on consumer behavior analysis and campaign management.
Responsibilities
- Executar e dar suporte à estratégia de CRM, garantindo alinhamento com os objetivos do negócio;
- Planejar e configurar campanhas de CRM, realizando segmentação de clientes, definição de canais e cronogramas;
- Colaborar com equipes internas para desenvolver mensagens e conteúdos criativos para as campanhas;
- Operar ferramentas de automação de marketing, garantindo a correta implementação das campanhas;
- Analisar dados de clientes para segmentação e personalização das comunicações, assegurando relevância para diferentes públicos;
- Monitorar e reportar resultados das campanhas, utilizando métricas-chave para identificar oportunidades de melhoria.
Requirements
- Formação: Ensino Superior em Publicidade, Ciências da computação, Ciência de dados, Marketing, Administração ou Áreas correlatas;
- Conhecimento de CRM e marketing de relacionamento;
- Vivência com sistema Data-Driven;
- Desejável Pós-graduação em áreas correlatas
- 0 meses de experiência desejados.
Benefits
- Assistência médica;
- Assistência odontológica;
- Seguro de vida;
- Compras em nossas lojas com desconto em folha;
- Desconto de até 10% em compras em toda rede Cencosud Brasil;
- Descontos em instituições de ensino superior e idiomas;
- Empréstimos consignados;
- Participação nos lucros e resultados da companhia;
- Programa de treinamentos para desenvolvimento de carreira;
- Vale-transporte.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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