About the role

  • Lead end-to-end data onboarding for new clients and complex expansions, serving as the primary contact for internal and external stakeholders.
  • Manage and mentor a team of Data Acquisition Coordinators, fostering a culture of collaboration and accountability.
  • Collaborate with Strategic Project Management Office (SPMO), Enterprise Client Delivery, Product, and Data teams to align on timelines, deliverables, and resources.
  • Develop and maintain detailed project plans, tracking milestones, dependencies, and risks.
  • Communicate proactively with clients and internal teams to provide updates, clarify requirements, and resolve issues.
  • Facilitate onboarding meetings, including agendas, minutes, follow-ups, and stakeholder communications.
  • Work closely with technical teams to ensure smooth handoffs and resolution of onboarding-related issues.
  • Act as the senior escalation point for onboarding challenges, ensuring visibility and resolution.
  • Champion continuous improvement in onboarding processes and client experience.
  • Provide regular updates to the Director of Data Onboarding and executive leadership.

Requirements

  • 5 or more years of project management or implementation experience, ideally in healthcare or data services
  • More than 2 years in a leadership role, with experience managing or mentoring teams
  • Strong understanding of data onboarding workflows and file exchange processes
  • Bachelor’s degree or equivalent experience
  • Excellent organizational skills and ability to manage multiple projects
  • Strong communication skills, with experience presenting to clients and executives
  • Proven ability to collaborate across teams and manage stakeholder expectations
  • Familiarity with project management tools (e.g., Jira, Smartsheet, MS Project)
  • Willingness to obtain a Project Management certification (e.g., PMP) within 6 months of hire if not already held
  • Strong Excel and reporting skills
  • Eligible to work in the U.S. now and in the future without assistance in getting an employment visa or work authorization.

Benefits

  • Embrace a dynamic remote hybrid work schedule that offers flexible hours to enhance your productivity and work-life balance.
  • Ongoing training that builds and extends professional, technical, and management skills in all areas.

Job title

Data Onboarding Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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