Ambulatory Social Work Case Manager providing care/service to patients across ages. Facilitating coordination of care, psychosocial assessments, and resource linkage in healthcare settings.
About the role
- Manager driving aftermarket growth and recurring revenue strategies at Ingersoll Rand. Overseeing commercial contracts, sales enablement, and IoT transformation initiatives in India.
Responsibilities
- Align KPIs/targets with AOP and MLB; cadence with business leaders for monthly performance and corrective actions.
- Develop and deliver training on CARE offerings, value articulation, tools, and playbooks for direct & distributor teams.
- Price CARE contracts to AOP margin requirements; own concession governance (thresholds, approvals, leakage control).
- Validate T&Cs of contracts prior to booking; collaborate with Legal/ Finance on liabilities, indemnities, SLAs, commitments.
- Identify target accounts and white space; drive campaigns with Sales/Service for new bookings and renewals.
- Develop Competency of direct & distribution teams on EcoPlant proposition, ROI cases, proposal templates.
- Customer visits, presentations, negotiations; anchor pilots/ POCs and reference sites.
- Drive end-to-end workflow – contract booking → parts ordering → invoicing → revenue recognition; ensure controls and SLAs.
- Monitor installed sites; compare commitments vs actuals; close gaps by closely working with EcoPlant Technical/ Engine team.
- Work closely with sales team to proactively identify and drive opportunities related to upgrades and replacements.
- Coordinate with internal teams and vendors for timely fulfillment; resolve escalations; protect margins.
- Own price validation and concession management; track price realization.
- Drive Aftermarket business with Sales and Service team using data analytics, system tools, new solution development, competency development.
- Increase IoT-connected assets through targeted campaigns and attach rates at service touchpoints.
- Run sessions for direct & distribution teams; equip them with use-cases, scripts, and objection handling.
- Drive IoT lead registration; track opportunity-to-win conversion; optimize steps in CRM.
- Establish and drive processes for alerts, predictive service actions, and customer communications to demonstrate value.
Requirements
- Bachelor’s in engineering (Mechanical/ Electrical/ Industrial); MBA preferred.
- 8–12 years in commercial roles in industrial/capital equipment businesses.
- Proven record in pricing, sales support, contract management, channel management, and IoT/ connected solutions (nice to have).
- Strong commercial acumen – pricing, margin management, concessions governance.
- Contract lifecycle understanding – booking cycle, T&Cs, revenue recognition, on time renewals.
- Sales enablement – training design & delivery, playbooks, objection handling.
- Data & tools: CRM (e.g., Salesforce), CPQ, Excel/ Power BI, pricing analytics, Python and AI tools will be added advantage.
- Negotiation & stakeholder management across direct/distribution channels.
- Process thinking & governance: designing E2E workflows with controls.
- Industrial/ technical Acumen (good knowledge of compressed air/ industrial equipment/ IIoT).
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Paid time off
- Retirement plans
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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