Cyber Assurance Analyst responsible for DISA STIG compliance evaluations and security control validations. Collaborating with technical teams and maintaining cybersecurity standards at Kwajalein Atoll.
About the role
- Service Analyst at CDL collaborating with teams to ensure service delivery compliance and maintain client relationships. Focusing on ITIL processes and customer service expectations.
Responsibilities
- Collaborate closely with Service Managers and Service Delivery Leaders to ensure all services delivery in accordance with established policies, processes, and procedures.
- Maintain direct communication with both internal and external clients.
- Work to agreed service level agreements (SLAs), supporting ITIL functions and assisting with the escalation process.
- Manage client expectations and demonstrate a strong commitment to customer service.
- Engage with all CDL support teams, fostering positive relationships and demonstrating excellent communication skills.
- Stay informed about CDL’s evolving technologies and services.
Requirements
- Experience with ITIL release, change, service management, and/or project management
- Ability to meet tight deadlines and manage work pressures effectively
- Experience working across various business areas, demonstrating strong customer focus and corporate awareness
- Excellent written and verbal communication skills, with the ability to liaise with both internal and external partners
- ITIL Foundation qualification (desirable but not essential)
- Proficiency in MS Outlook, Word, and Excel
- Demonstrated commitment to high standards of customer care
- Strong organizational and prioritization skills
- Ownership and accountability for tasks
- Effective problem-solving abilities
Benefits
- Hybrid Working (2 Days a Week in the office - SK4 2HD)
- Truly flexible working.
- 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days.
- Top employer for 9th year running
- Excellent training and development platform
- Opportunities for career progression
- Health and Wellbeing programme
- Virtual activities, lunch and learns, coffee mornings and meetups.
- Life and health assurance
- Electric Vehicle Scheme
- Established Recognition Award System
- Great Parental Benefits
- Diversity and Inclusion network
- Pension scheme
- Community projects and volunteer days
- Refer a friend bonus
- On-site free parking
- Open plan modern offices
- Quiet Spaces are also available
- Shuttle bus to and from the station
- Subsidised restaurant
- Games room and chill out zone
- Annual Hackathon & Deep Racer Events
- Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more!
- Car wash, barber, yoga classes, boot camp and massage services all on site
- Cycle to work scheme
- Shower and dry rooms
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Junior ESG Analyst supporting research and analysis on ESG factors for sustainability - focused organizations. Collaborating on data analysis and stakeholder engagement to drive positive impact in solar industry.
Consumer Analyst supporting KeyBank’s Language Access Program ensuring equitable access to banking for clients with diverse language backgrounds. Manage translation workflows and enhance language resources across the enterprise.
Cyber Defense Analyst managing security incidents within Eversource's Security Operations Center. Overseeing compliance, incident response, and audits for information security across systems.
Senior Project Controls Analyst analyzing project data and guiding Power BI Analysts at Eversource. Responsible for monitoring project performance in the capital program across multiple departments.
Claims Verification Analyst role at Manulife ensuring integrity in health and dental claims processes. Involves auditing submissions and addressing fraud risks with stakeholders.
eDiscovery Analyst providing technical support to litigation teams at FBT Gibbons. Facilitating data management, compliance with legal requirements, and collaboration with project managers and technicians.
Lead Business Strategy Analyst at USAA collaborating with business leaders to enhance member service experiences. Utilizing analytics and strategic foresight to improve member satisfaction and value.
Factoring Analyst verifying client documentation, onboarding, and managing collections in banking sector. Requires 3 - 8 years of relevant experience and offers hybrid work schedule.
Corporate Analyst in a rotational program gaining experience in Product Management, Digital Marketing, and Analytics. Join Uline, a leading distributor in shipping and packaging materials, and fast - track your career.