Consultant supporting onboarding activities within CFGI’s Managed Services Transitions function. Focused on data gathering, process documentation, and key deliverables for smooth transitions.
About the role
- Technical Consultant for Insight Analytics driving data solutions and implementation for casino operators. Collaborating with clients to enhance operational efficiency and financial workflows.
Responsibilities
- Collaborate with client management to design and implement Insight Analytics in their environment—defining the integrations, configurations, and targeted custom development that complement existing systems and deliver high business value.
- Design and implement custom data solutions using SQL (and other tools as needed) to support analytics use cases, KPIs, and executive reporting.
- Configure, extend, and support the Insight Analytics platform—data feeds, transformations, calculations, and visualizations—tailored to each client’s environment.
- Develop and optimize custom reports, stored procedures, and data processes that consolidate data across multiple casino systems to tell a clear, actionable story.
- Support the end‑to‑end implementation lifecycle: environment setup, integrations, data validation, UAT support, and go‑live activities.
- Troubleshoot and resolve technical issues in client environments, including data quality, performance, and integration problems.
- Produce clear technical documentation (data mappings, configuration guides, runbooks) that supports ongoing operations and client self‑sufficiency.
- Collaborate closely with Business Consultants, Product, and Engineering to ensure that solutions are aligned with client goals and Insight Analytics best practices.
- Provide production Support services for Insight Analytics clients, ensuring stability, reliability, and timely resolution of issues.
- Demonstrate outstanding customer service, professionalism, and relationship‑building skills in all client interactions.
Requirements
- Bachelor’s Degree in a technical or business field (e.g., MIS, Computer Science, Information Systems, or related).
- Proficient with MS SQL Server development (queries, stored procedures, performance tuning, data modeling).
- Experience working with analytics, reporting, or BI solutions (data warehousing, dashboards, KPI reporting) is strongly preferred.
- Familiarity with visualization tools, powerBI, tableau, microstrategy, AWS, C#, and SQL technologies is a plus.
- Excellent technical writing and oral communication skills.
- Proven ability to work as part of a structured project team and with executive-level stakeholders.
- Ability to work on-site at client locations throughout North America.
- Travel Expectations: ~10%.
- Ability to pass stringent background investigations
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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