Project Coordinator overseeing project rollouts for network solutions at CBIZ. Responsibilities include vendor communication, documentation, and technician support while ensuring timelines are met.
Responsibilities
Oversee and coordinate project rollouts and installations, including shipping equipment and tracking assets.
Provide administrative support to field service technicians.
Assist field service technicians to administer equipment installations and software implementations.
Communicate with vendors to ensure project timelines are met and resolve administrative issues promptly.
Open and manage project tickets for field dispatch.
Develop project documentation in collaboration with CBIZ and Edward Jones associates.
Engage directly with Edward Jones Financial Advisors and Branch Office Administrators to understand and address business needs.
Deliver outstanding customer service and support throughout all project activities.
Perform other duties as assigned.
Requirements
Strong troubleshooting/problem-solving skills
Basic Math aptitude
Ability to prioritize multiple projects and meet deadlines
Excellent customer service delivery
Strong verbal and written skills
Excellent attention to detail
Demonstrate an ability to analyze data, interpret results and seek solutions
Proficient in Internet and Microsoft Office Suites
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