Hybrid Field Service Technician – Network Solutions

Posted last week

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About the role

  • Field Service Technician responsible for installing and maintaining network solutions for Edward Jones branch offices. Supporting connectivity, infrastructure, and providing client training in the Bismarck, ND area.

Responsibilities

  • Support Edward Jones branch offices, vendor sites, and home FA locations within assigned territory.
  • Responsible for installing, upgrading, and maintaining primary and backup branch connectivity, as well as site infrastructure.
  • Manage maintenance, IMAC tasks, and various projects while ensuring compliance with SLAs and schedules.
  • Provide client training on newly implemented systems.
  • Regular travel up to 3 hours in one direction to Edward Jones branch locations within assigned region.

Requirements

  • Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
  • Able to use all related computer hardware and software
  • Able to use job related tools
  • Able to safely use step ladder
  • Able to lift and/or move up to 100+ pounds of equipment
  • Possess a valid driver's license in the employee's state of residence
  • Provide documentation verifying a minimum age of 21 to meet company car insurance requirements
  • Maintain residence in assigned territory

Benefits

  • Health insurance
  • Retirement plans
  • Flexible work arrangements
  • Professional development opportunities
  • Paid time off

Job title

Field Service Technician – Network Solutions

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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