Field Service Technician responsible for installing and maintaining network solutions for Edward Jones branch offices. Supporting connectivity, infrastructure, and providing client training in the Bismarck, ND area.
Responsibilities
Support Edward Jones branch offices, vendor sites, and home FA locations within assigned territory.
Responsible for installing, upgrading, and maintaining primary and backup branch connectivity, as well as site infrastructure.
Manage maintenance, IMAC tasks, and various projects while ensuring compliance with SLAs and schedules.
Provide client training on newly implemented systems.
Regular travel up to 3 hours in one direction to Edward Jones branch locations within assigned region.
Requirements
Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
Able to use all related computer hardware and software
Able to use job related tools
Able to safely use step ladder
Able to lift and/or move up to 100+ pounds of equipment
Possess a valid driver's license in the employee's state of residence
Provide documentation verifying a minimum age of 21 to meet company car insurance requirements
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