Sales Lead responsible for driving sales and servicing existing accounts for RNDC. Focusing on product education and incremental business growth in the Littleton area.
About the role
- Technical Sales staff ensuring seamless operation of heating and power generation systems from quotation to contract completion. Supporting partners and customers with technical queries and claims.
Responsibilities
- Primary contact for sales staff regarding technical questions and support in preparing quotations
- Responsible for order follow-up through to safe system operation
- Ensure implementation and feasibility of the services offered
- Professional handling of telephone and email inquiries as well as complaints
- Support improvement of services based on customer feedback
- Maintain newly installed and existing customer systems and ensure smooth operation
Requirements
- Completed technical vocational training as a plant mechanic, HVAC (sanitary, heating and air conditioning) technician, mechatronics technician for refrigeration, electronics technician, or electrician
- Ideally experience in customer service, operation of HVAC/climate control systems, and handling complaints/claims
- Confident use of IT applications such as Salesforce, Microsoft Office, Gmail, and SAP
- Organized, results-oriented, and a quick learner
- Customer-oriented with strong communication and teamwork skills
Benefits
- 30 days paid vacation per year
- Exclusive discounts on selected Viessmann products and services
- Modern office in the heart of Berlin
- Selection of healthy and affordable meals in the staff canteen
- Numerous professional and personal development opportunities
- Full responsibility for your project and excellent opportunities for personal and professional growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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