Area Service Manager overseeing HVAC service providers in Ankara or Gaziantep. Focused on customer satisfaction and technical issue resolution while promoting process improvements.
Responsibilities
Taking responsibility for authorized service providers and acquiring new ones
Providing professional and effective solutions to customer requests on technical issues
Actively participating in technical trainings
Ensuring coordination with technical service staff and authorized service companies
Making process improvement suggestions within the organization
Delivering a professional and customer-oriented service to ensure high customer satisfaction and a positive corporate image
Requirements
Minimum 3 Years of experience in HVAC
Strong organizational skills
Experienced in Air Conditioning Systems and Technical Service operations
Able to manage service providers in the assigned region
Residing in Ankara or Gaziantep
Strong interpersonal skills with a positive outlook
Able to adapt to intensive and flexible working hours
Experienced in computer programs (AutoCAD, SAP, MS Office, etc.)
Active driver
No travel restrictions
Highly motivated to take on new responsibilities
Knowledge of English is a preferred qualification.
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