Onsite Air Freight Operations Coordinator – Import Air

Posted 23 hours ago

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About the role

  • Air Freight Operations Coordinator supporting Import Air at Toll Group. Focuses on accurate documentation, coordination, and regulatory adherence for efficient service delivery.

Responsibilities

  • Assist with booking air freight shipments and preparing standard shipping and customs documentation
  • Accurately enter and maintain shipment data in internal systems
  • Track shipment progress and provide status updates to internal and external stakeholders
  • Coordinate routine cargo pick‑up and delivery activities under supervision
  • Liaise with airlines, freight forwarders and transport providers for day‑to‑day operations
  • Handle standard customer enquiries, escalating issues as required
  • Support invoicing, administration and compliance with company and regulatory procedures

Requirements

  • 2+ years’ experience in air freight operations
  • Basic understanding of customs and aviation regulations desirable
  • Proficient in Microsoft Office
  • Strong attention to detail with effective organisational and time‑management skills
  • Ability to work in a fast‑paced environment and meet operational deadlines
  • Proactive team player with a customer‑focused mindset and willingness to learn
  • Available to work Thursday to Monday schedule

Benefits

  • Ongoing job security
  • Opportunities to learn, grow and progress
  • Flexibility for balance and opportunities to learn

Job title

Air Freight Operations Coordinator – Import Air

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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