Epic Application Analyst III responsible for healthcare application analysis, design, and support for Epic systems. Mentoring teammates and leading complex project implementations in a remote hybrid role.
Responsibilities
Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems
Will also be involved in providing Epic application support, troubleshooting, training and reporting activities
May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications
Serves as a liaison between TSG groups, clients and vendors
Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits
Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients
Manages assigned projects and meets deadlines
Conducts highly complex work unsupervised and with extensive latitude for independent judgement
Adheres to departmental policies and procedures
Plans and conducts requirements gathering for Epic projects and requests
Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality
Coordinates, plans, and conducts analysis of client business needs
Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies
Serve as a liaison between Epic modules
Serve as a professional and technical mentor to teammates
Recognized as a subject matter expert and advanced individual contributor
Serve as advocate for department initiatives and processes
Facilitates a positive and collaborative work environment
Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate.
Requirements
High school diploma or equivalent required
Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required
Minimum of eight years of related experience
Valid Virginia drivers' license required
Vendor and/or industry certifications/proficiencies as determined by management
Certification/Proficiency in applicable Epic module
Additional Certifications/Proficiencies in module associated with primary Epic module required
Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills
Must be able to work both independently and in a team setting
Must facilitate a positive and collaborative work environment
Must be able to serve as mentor to teammates to foster skills development among team
Must be flexible and capable of prioritizing multiple projects and meeting deadlines
Effective communication skills (oral, written and presentation).
Ability to collaborate with others, including clients and vendors.
Benefits
Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Virgin Pulse
Discounts on childcare
Continued education and training
Job title
Epic Research Application Analyst III – Research Analytics
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