Provider Contract Manager supporting the Director in developmental and management tasks for healthcare provider contracting operations while ensuring operational effectiveness and collaboration.
Responsibilities
Support the Director, Provider Contracting & Strategic Growth with the development, implementation, and management of provider contracting operations processes
Ensure operational effectiveness by assisting in strategic and business planning, including strategic initiative identification and resource planning and allocation
Partner with leadership to determine and prioritize opportunities to achieve departmental and enterprise goals
Participate in provider contract template development
Provide proactive support, oversight, and management of Preferred, Acceptable, Discouraged, and Unacceptable (PADU) tool and Contract Review Committee (CRC)
Collaborate with internal business areas on contract negotiations to understand and mitigate operational impacts
Act as a provider contract management system subject matter expert including but not limited to facilitating user training, contract template management, system troubleshooting, and business requirements
Facilitate in the development, implementation, and monitoring of departmental policies and procedures
Support activities as assigned in relation to business development
Recognize and proactively manage operational dependencies and risks across strategic initiatives and process improvements
Participate in the process of estimating initiative budgets as well as developing business cases and tracking the benefits realization
Develop and maintain an in-depth knowledge of the company’s business and regulatory environments
Requirements
Bachelor’s degree in a healthcare related field, or equivalent years of relevant work experience is required
Master’s Degree or equivalent work experience is preferred
Minimum of three (3) years of healthcare experience, to include one (1) year of work experience in managed care provider relations or provider contracting
Minimum of three (3) years of experience in leading business initiatives to drive systemic change is preferred
Managed care experience is highly preferred
Proficient in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, and SharePoint)
Experience with Visio is a plus
Advanced-level knowledge of provider contracting processes and operations
Working knowledge of complex provider organizational structures including but not limited to Accountable Care Organizations (ACOs), Clinically Integrated Networks (CIN), and Independent Practice Associations (IPAs)
Benefits
Comprehensive total rewards package
Bonuses tied to company and individual performance
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