Senior Manager, Market Development for KOF Golfo at Coca - Cola. Overseeing operations and commercial projects to drive growth in the franchise.
About the role
- Restaurant and Bar Assistant Manager at The Queen's Club, an exclusive private members' Club in London. Responsible for member service and overseeing bar operations in a prestigious environment.
Responsibilities
- Assess Member needs and flex personal service appropriately.
- Build rapport with Members and guests to generate new business.
- Handle Member/guest complaints and special requests effectively.
- Assist the Deputy Restaurant Manager and Bar Manager in running the Grille & Player’s Bar.
- Communicate effectively with the Kitchen and maintain Club event information.
- Offer service that exceeds Member expectations with a friendly approach.
Requirements
- Motivated individual with strong organisational skills.
- Ability to quickly assess Member needs and flex personal service style appropriately.
- Ability to build and maintain a good rapport with Members and guests.
- Calm and composed during challenging situations.
- Capability to effectively handle Member/guest complaints, compliments, concerns or special requests.
- Knowledge of The Queen's Club standards in food presentation, beverage, and service.
- Knowledge of wine and spirits for recommendations to match menu items.
Benefits
- Uniform provided.
- A competitive salary.
- A friendly and supportive working environment.
- 25 days holiday per annum, plus bank holidays.
- Contributory 3% company pension scheme.
- Discretionary annual performance bonus.
- The Queen’s Club Tournament family/friends’ tickets.
- Use of the Club’s courts, gym and fitness studio (during off peak times).
- Free breakfast, lunch and dinner & refreshments while on duty.
- Childcare vouchers.
- Cycle to work scheme.
- Car salary sacrifice scheme.
- Enhanced maternity and paternity leave.
- 24/7 Employee assistance program.
- Interest-free Season ticket loan.
- Long service award.
- Eye Test and glasses contribution.
- Medicash Healthcare scheme.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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